Terms of service
OVERVIEW
Welcome to LES BRUTES! The terms “we”, “us”, and “our” refer to LES BRUTES. LES BRUTES operates this store and website, including all information, content, features, tools, products, and related services in order to provide you, as a customer, with a personalized shopping experience (the “Services”). LES BRUTES is a store powered by Shopify, which enables us to provide you with the Services.
The following Terms and Conditions, together with any policies they reference (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any minor under your care to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online stores or purchasing products or services, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible. However, please note that colors or product appearance may differ depending on your device and its settings.
We do not guarantee that the appearance or quality of products or services will meet your expectations or match what is displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. LES BRUTES reserves the right to accept or refuse any order at its discretion. Your order is not accepted until LES BRUTES confirms it. Payment must be received and processed before acceptance.
Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel your order, we will attempt to notify you using the contact information provided.
Returns and exchanges are only accepted in accordance with our Refund Policy [LINK].
You represent that your purchases are for personal or household use and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged will be the price at the time of order and will be indicated in your confirmation email. Unless stated otherwise, prices do not include taxes, shipping, handling, or import fees.
Prices may differ from those offered in physical stores or third-party platforms. Promotions may have separate terms, which will prevail in case of conflict.
You agree to provide accurate and current purchase and account information and to update it as necessary.
You represent that your payment information is valid and authorized, and that you will pay all charges including applicable fees and taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping delays. Delivery times are estimates only. We are not liable for delays caused by carriers, customs, or events beyond our control.
Ownership and risk transfer to you once the products are handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content within the Services—including trademarks, text, images, graphics, reviews, videos, and design—is owned by LES BRUTES or its licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, or modify content without written permission.
Unauthorized use may violate applicable laws. All rights not expressly granted are reserved.
All trademarks belong to their respective owners, including Shopify.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control. These are provided “as is” without warranties.
Use of such tools is at your own risk.
New features or tools added in the future will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for their content or accuracy.
Accessing third-party sites is at your own risk.
Please review their policies before engaging in transactions.
All complaints regarding third-party products/services must be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
LES BRUTES is powered by Shopify, but transactions occur directly between you and LES BRUTES.
Shopify is not responsible for any aspect of your purchases.
You release Shopify from any claims related to transactions with LES BRUTES.
SECTION 10 – PRIVACY POLICY
Personal information collected is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using the Services, you acknowledge reading these policies.
Shopify may process your data to provide and improve Services.
Your information may be shared internationally. See our Privacy Policy for details.
SECTION 11 – FEEDBACK
Any feedback you provide grants us a worldwide, perpetual, royalty-free license to use it for any purpose, including commercial use.
You confirm you have rights to submit such feedback and that it complies with these Terms.
We are not obligated to maintain confidentiality, compensate you, or respond.
We may remove content we deem inappropriate.
You are responsible for your feedback and its legality.
SECTION 12 – ERRORS AND OMISSIONS
Information may contain errors or inaccuracies. We reserve the right to correct or update information or cancel orders at any time without notice.
SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes. You may not:
- Engage in illegal activity
- Violate laws or intellectual property
- Harass or harm others
- Provide false information
- Send spam or malicious content
- Impersonate others
- Interfere with service functionality
We may suspend or terminate accounts for violations.
SECTION 14 – TERMINATION
We may terminate access at any time without notice.
Certain provisions (e.g., intellectual property, liability, etc.) survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Services are provided “as is” without warranties of any kind.
We do not guarantee accuracy, reliability, or uninterrupted service.
Some jurisdictions may not allow certain disclaimers.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, LES BRUTES and related parties are not liable for damages, including lost profits, data, or indirect damages arising from use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless LES BRUTES, Shopify, and affiliates from claims arising from your use of the Services or violation of the Terms.
SECTION 18 – SEVERABILITY
If any provision is invalid, the remaining provisions remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a provision does not constitute waiver.
These Terms represent the entire agreement between you and LES BRUTES.
SECTION 20 – ASSIGNMENT
You may not transfer your rights without consent. We may assign our rights freely.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where LES BRUTES is based.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions should be sent to: info@lesbrutes.ca
Les Brutes du Soya Inc.
364 chemin des frênes
St Jean sur Richelieu
Québec, Canada, J2Y1J1
438-300-0808
NEQ: 1178729126